About Us

NuGlobe Solutions provides contact center management and infrastructure, call center training, full outsource people management, and a world leading unified software that turn the potential of unified communications into real business results.

Applying 10+ years of insights and experiences in contact center, NuGlobe Solutions helps from FORTUNE Global 500, as well as small and medium enterprises power their business processes.

We focus as an international full service telesales and contact center firm that provides global market access via Call center outsourcing, which allow businesses to focus confidently on their core competencies and goals.

Our wide range of outbound services is designed for all target market from B2C to B2B.

Whether your business objective is to increase sales, streamline operational efficiency, customer loyalty or reduce your costs, you can rely on NuGlobe expertise to guide your business to success. In achieving a tangible result, we at NuGlobe has applied state of the art of call center technology and provided knowledgeable and skillful agents.

Our services and solutions include:

• Telesales (Outbound Call Center)
  
• Inbound Call Centre
  
• Collections Services
  
• Customer Service
  
• Voice Messaging
  
• Business Process Outsourcing
  
• Next Generation Unified Contact Centre Software

The Outsourcing Advantage

We know that outsourcing works. In 2000, we began outsourcing for banks, insurance companies, and telecommunication companies - resulting in significant cost savings. In fact, over a period of two years, NuGlobe achieved a 200% cost deflection by using offshore centers in Indonesia for a FORTUNE Global 500 Companies. Equally impressive, the offshore operations outperformed many internal quality metrics. We can help you achieve the same kind of business transformation - combining superior quality with cost - effective delivery. Acting as an extension of your business, and most importantly, your brand, NUGLOBE can:

• Enable revenue and services growth by allowing you to focus on your core business
  
• Enable quicker market entry using established infrastructure and best practices
  
• Provide access to a large pool of call center professionals
  
• Provide operational efficiency with flexible staffing, best practices and leading technology
  
• Voice Messaging
  
• Control your expenses with a predictable monthly charge
  

The mission at NuGlobe Solutions is to provide its clients with the most effective services program that will allow them to manage growth and increase profitability while improving customer service.